If your outdoor AC unit is not turning on, it could be due to several reasons, ranging from electrical issues, thermostat problems, capacitor failure, or a bad compressor. Here’s a detailed step-by-step troubleshooting guide to diagnose and fix the issue.

🔧 Step-by-Step Troubleshooting for an Outdoor AC Unit Not Turning On
1️⃣ Check the Thermostat First
Before checking the outdoor unit, ensure that your thermostat settings are correct:
✅ Set to COOL mode – If it’s on HEAT or OFF, the AC won’t run.
✅ Temperature is set lower than room temperature – Try setting it 5°F (3°C) lower.
✅ Battery (if applicable) is working – Some thermostats won’t activate the AC if the battery is dead.
✅ Reset the thermostat – Turn it OFF for 1-2 minutes, then back ON.
🚀 If the thermostat is working fine but the AC still won’t turn on, move to the next step.
2️⃣ Check the Circuit Breaker (Power Supply Issue)
Your outdoor AC unit has two power sources:
1️⃣ The main circuit breaker (inside your electrical panel).
2️⃣ The disconnect switch (next to the outdoor unit).
🔍 What to do:
- Locate your electrical panel and check if the AC breaker is tripped.
- If tripped: Turn it OFF, then back ON.
- If it trips again immediately: There may be a short circuit or an issue with the compressor. Call an HVAC technician.
- Open the outdoor disconnect box (near the unit) and ensure the switch is ON.
🚀 If power is fine but the unit still won’t turn on, move to the next step.
3️⃣ Check the Outdoor Unit Capacitor (Common Failure Point)
The capacitor helps start the compressor and fan motor. If it fails, the outdoor unit won’t turn on.
🔍 Signs of a bad capacitor:
✔ The AC hums but doesn’t start.
✔ The fan or compressor tries to start but fails.
✔ The capacitor is bulging or leaking.
🔧 How to test & replace:
⚠ (Warning: High voltage! If you’re not comfortable, call a professional.)
1️⃣ Turn off power at the breaker box and outdoor disconnect switch.
2️⃣ Open the condenser panel (using a screwdriver).
3️⃣ Locate the capacitor (a cylindrical part with wires attached).
4️⃣ Check for bulging or oil leaks—a bad sign.
5️⃣ Use a multimeter to test capacitance (if you have one).
6️⃣ If faulty, replace it with the same microfarad (µF) rating.
🚀 If the capacitor is fine but the unit still won’t turn on, move to the next step.
4️⃣ Check the Contactor (Power Relay for the Compressor & Fan)
The contactor is an electrical switch that allows power to flow to the compressor and fan. If it’s faulty, the unit won’t turn on.
🔍 Signs of a bad contactor:
✔ You hear a clicking noise, but nothing happens.
✔ The unit turns on only if you manually press the contactor.
✔ The contactor is burnt or pitted (visible damage).
🔧 How to fix:
1️⃣ Turn off power at the breaker and disconnect switch.
2️⃣ Open the condenser panel.
3️⃣ Find the contactor (a black or brown rectangular part with wiring).
4️⃣ Check for burnt marks, corrosion, or pitting.
5️⃣ If damaged, replace with an identical contactor.
🚀 If the contactor is fine but the unit still won’t turn on, move to the next step.
5️⃣ Check the Condenser Fan Motor
The condenser fan should start when the AC turns on. If it doesn’t spin, the AC won’t cool.
🔍 What to check:
✔ Try spinning the fan blades manually (use a stick, not your fingers!).
✔ If the blades move freely but don’t start, the fan motor or capacitor might be bad.
✔ If the fan is stuck or stiff, it may need lubrication or replacement.
🔧 How to fix:
- If the fan starts spinning after a push, the capacitor is likely bad.
- If the fan doesn’t spin at all, you may need to replace the fan motor.
🚀 If the fan is fine but the unit still won’t turn on, move to the next step.
6️⃣ Check for a Refrigerant Leak (Low Refrigerant Pressure Safety Switch)
- If your system has a low refrigerant level, the pressure switch may prevent the AC from turning on to avoid damage.
- Signs of low refrigerant:
✔ AC blows warm air before shutting down.
✔ Hissing sounds near the outdoor unit (refrigerant leak).
✔ Ice buildup on indoor coils or refrigerant lines. - Fix:
- Call a licensed HVAC technician to check refrigerant levels and repair leaks.
🚀 If refrigerant is fine but the unit still won’t turn on, move to the next step.
7️⃣ Check the Compressor (Last Resort)
If everything else is working, the compressor itself may have failed.
🔍 Signs of a bad compressor:
✔ The unit hums but doesn’t start.
✔ The compressor trips the breaker repeatedly.
✔ The compressor gets very hot.
🔧 Possible fixes:
- Check if the capacitor or contactor is bad before replacing the compressor.
- If the compressor has failed, it’s usually expensive to replace ($1,500–$3,000).
- If your AC unit is 10+ years old, replacing the entire system may be more cost-effective.
🔎 Summary: Why Your Outdoor AC Unit Won’t Turn On
Possible Issue | Signs | Fix |
---|---|---|
Thermostat issue | AC doesn’t respond | Reset or replace thermostat |
Tripped breaker | No power to unit | Reset breaker |
Blown fuse in disconnect box | No power | Replace fuse |
Bad capacitor | Humming sound, won’t start | Replace capacitor |
Faulty contactor | Clicking sound, no power | Replace contactor |
Fan motor failure | Fan won’t spin | Replace motor |
Low refrigerant | Ice on coils, hissing sound | Call a technician |
Compressor failure | AC hums but doesn’t start | May need replacement |
💡 Final Advice
🔹 Start with simple fixes (thermostat, power, breaker).
🔹 If you suspect a capacitor or contactor, they are cheap & easy to replace.
🔹 If the compressor is bad, consider a new AC unit if it’s old.
🔹 If unsure, call an HVAC professional to diagnose safely.